Cookie Policy

1. Introduction

This Cookie Policy explains how XylaronSanctum Ltd. ("we," "us," or "our") uses cookies and similar tracking technologies on our social casino entertainment platform.

By using our Platform, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should change your browser settings or discontinue use of the Platform.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser).

3. Why We Use Cookies

We use cookies and similar technologies for several purposes:

• Essential Functionality: To enable basic platform features and ensure proper operation
• Security: To protect user accounts and prevent fraudulent activity
• Performance: To analyze how users interact with the Platform and improve user experience
• Personalization: To remember user preferences and settings
• Analytics: To understand usage patterns and optimize our services

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function properly. Without these cookies, certain services cannot be provided.

Purpose:

• User authentication and account access
• Security and fraud prevention
• Load balancing and platform stability
• Remembering your cookie consent preferences

Duration: Session or up to 1 year

Can be disabled: No (required for platform operation)

4.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

Purpose:

• Remembering language preferences
• Storing game settings and preferences
• Maintaining virtual currency balance display
• Remembering user interface customizations

Duration: Up to 1 year

Can be disabled: Yes (may affect user experience)

4.3 Performance/Analytics Cookies

These cookies help us understand how visitors interact with the Platform by collecting and reporting information anonymously.

Purpose:

• Tracking page visits and navigation patterns
• Measuring game popularity and engagement
• Identifying technical issues and errors
• Analyzing platform performance metrics

Duration: Up to 2 years

Can be disabled: Yes

4.4 Advertising/Marketing Cookies

These cookies may be used to show you relevant content about our Platform on other websites.

Purpose:

• Displaying relevant promotional content
• Measuring effectiveness of communications
• Limiting frequency of promotional messages

Duration: Up to 1 year

Can be disabled: Yes

Note: We do NOT use cookies for real money gambling advertising or to target vulnerable individuals.

5. Third-Party Cookies

Some cookies on our Platform are set by third-party service providers that help us deliver our services:

5.1 Analytics Providers

We may use analytics services (such as Google Analytics) to help us understand how users interact with the Platform.

• These services use cookies to collect information anonymously
• Data is aggregated and used to improve platform performance
• Personal identification is not the goal of these cookies

5.2 Game Providers

Third-party game providers may set cookies to enable game functionality and track game performance for entertainment purposes only.

5.3 Support Services

Customer support tools may use cookies to enable chat functionality and track support interactions.

6. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

6.1 Web Beacons (Pixels)

Small transparent images embedded in web pages or emails to track whether content has been viewed.

6.2 Local Storage

Browser storage mechanisms that allow websites to store data locally on your device for improved performance.

6.3 Session Storage

Temporary storage that maintains data during your browsing session and is deleted when you close your browser.

7. Managing Your Cookie Preferences

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View cookies stored on your device
• Delete existing cookies
• Block all cookies
• Block third-party cookies only
• Receive notifications before cookies are stored

7.2 Browser-Specific Instructions

Google Chrome: Settings > Privacy and Security > Cookies and other site data

Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Cookies and website data

Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

For detailed instructions, visit your browser's help section or support website.

7.3 Mobile Device Settings

iOS: Settings > Safari > Block All Cookies

Android: Chrome app > Settings > Site settings > Cookies

7.4 Impact of Blocking Cookies

Please note that blocking or deleting cookies may affect your experience:

• You may need to log in more frequently
• Some platform features may not function properly
• Your preferences may not be remembered
• Game performance may be affected

8. Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked.

Currently, there is no industry standard for how to respond to DNT signals. We may not respond to DNT signals at this time, but we are committed to respecting user privacy preferences.

9. Cookies and Personal Data

Some cookies may collect personal data. When this occurs:

• The data is processed in accordance with our Privacy Policy
• Data is stored securely and protected from unauthorized access
• You have rights to access, correct, or delete this data
• Data retention follows the periods specified in our Privacy Policy

10. International Data Transfers

Cookies may cause your personal data to be transferred to countries outside New Zealand. When this happens:

• We ensure appropriate safeguards are in place
• Transfers comply with New Zealand Privacy Act 2020
• GDPR-compliant mechanisms are used where applicable
• Service providers are contractually bound to protect your data

11. Cookies for Responsible Gaming

We may use cookies to support responsible gaming practices:

• Tracking session duration for time-limit reminders
• Monitoring gaming patterns for wellbeing purposes
• Enforcing self-exclusion requests
• Providing access to support resources

These cookies help ensure the Platform remains a safe entertainment environment.

12. Cookies and Children

XylaronSanctum is strictly for users aged 18 and over. We do not knowingly collect information from individuals under 18, including through cookies.

If you believe a minor has accessed our Platform, please contact us immediately at: support@xylaronsanctum.com

13. Changes to Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices.

When we make significant changes:

• The "Last Updated" date will be revised
• Users will be notified via email or platform notification
• Continued use of the Platform constitutes acceptance

14. Compliance with Laws

This Cookie Policy complies with:

• New Zealand Privacy Act 2020: Data protection requirements
• GDPR: European data protection standards
• ePrivacy Directive: Cookie consent requirements
• New Zealand Gambling Act 2003: Social casino regulations

15. Contact Us About Cookies

If you have questions or concerns about our use of cookies, please contact us:

Email: support@xylaronsanctum.com

Subject Line: Cookie Policy Inquiry

Company: XylaronSanctum Ltd.
New Zealand

16. Your Consent

By using XylaronSanctum, you consent to our use of cookies as described in this policy. If you do not agree, please adjust your browser settings or discontinue use of the Platform.

You can withdraw your consent at any time by:

• Changing your browser cookie settings
• Deleting cookies from your device
• Contacting us to opt out of specific cookies

17. Additional Resources

For more information about cookies and online privacy:

• About Cookies: www.aboutcookies.org
• Your Online Choices: www.youronlinechoices.com
• NZ Privacy Commissioner: www.privacy.org.nz