Terms & Conditions
Last Updated: October 2025
1. Definitions
For the purposes of these Terms and Conditions:
- "Platform" refers to XylaronSanctum social casino entertainment website and services
- "Social Casino" means free-to-play entertainment platform using virtual currency with no real money gambling
- "Virtual Currency" or "Virtual Coins" means digital credits with no monetary value used exclusively for entertainment
- "User", "You", or "Player" means any person accessing or using the Platform
- "We", "Us", or "Company" means XylaronSanctum Ltd.
- "Entertainment Purposes Only" means the Platform is designed purely for fun and social interaction without financial stakes
2. Agreement to Terms
By accessing or using XylaronSanctum, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you must not use our Platform.
We reserve the right to modify these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the modified Terms.
3. Eligibility
3.1 Age Requirement
You must be at least 18 years old to access or use the Platform. By using our services, you confirm you are 18 years or older.
3.2 Geographic Restrictions
The Platform is intended for users in New Zealand. Access from other jurisdictions may be restricted based on local laws and regulations.
3.3 Prohibited Users
The following individuals are prohibited from using the Platform:
- Persons under 18 years of age
- Individuals who have self-excluded from the Platform
- Persons located in jurisdictions where such entertainment is prohibited
4. Virtual Currency
4.1 No Monetary Value
Virtual Coins have absolutely NO monetary value. Virtual currency is provided for entertainment purposes only and cannot be:
- Exchanged for real money
- Converted to cash or real-world value
- Withdrawn from the Platform
- Transferred to other users (except through Platform features)
- Sold or traded outside the Platform
4.2 Free Virtual Currency
Users receive free virtual coins upon registration and through regular gameplay. The Platform is free-to-play with no requirement to purchase anything.
4.3 Loss of Virtual Currency
We are not responsible for loss of virtual currency due to:
- User error or negligence
- Account suspension or termination
- Technical issues or maintenance
- Game outcomes (as games are for entertainment only)
5. No Real Money Gambling
5.1 Entertainment Platform
XylaronSanctum is NOT a gambling platform. This is a social casino for entertainment purposes only.
5.2 What You Cannot Do
Users expressly acknowledge and agree that they cannot:
- Wager real money on any games
- Win real money or real prizes of any kind
- Exchange virtual currency for anything of real value
- Cash out or withdraw any funds
- Expect any financial returns from Platform use
5.3 Game Outcomes
Game outcomes are determined by random number generators for entertainment purposes. Success in social casino games does not imply future success at real money gambling. Games are not designed for skill development in real gambling.
6. User Accounts
6.1 Account Creation
Users may be required to create an account to access certain Platform features. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
6.2 Account Termination
We reserve the right to suspend or terminate accounts that:
- Violate these Terms and Conditions
- Engage in fraudulent or abusive behavior
- Are inactive for extended periods
- Belong to users under 18 years of age
7. Acceptable Use
7.1 Prohibited Activities
Users must not:
- Use the Platform for any illegal purposes
- Attempt to manipulate or exploit games
- Harass, abuse, or harm other users
- Create multiple accounts to circumvent restrictions
- Use automated systems or bots
- Reverse engineer or attempt to access Platform source code
- Attempt to buy, sell, or trade virtual currency outside the Platform
- Impersonate other users or Platform staff
7.2 Content Standards
Any user-generated content must not:
- Be offensive, abusive, or inappropriate
- Violate intellectual property rights
- Contain malware or harmful code
- Promote illegal activities
8. Intellectual Property
All content on the Platform, including but not limited to text, graphics, logos, images, software, and game designs, is the property of XylaronSanctum Ltd. or its licensors and is protected by intellectual property laws.
Users are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal entertainment purposes only.
9. Disclaimer of Warranties
The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Uninterrupted or error-free operation
We do not guarantee that the Platform will be available at all times or that virtual currency balances will be maintained without error.
10. Limitation of Liability
To the maximum extent permitted by law, XylaronSanctum Ltd. shall not be liable for any:
- Indirect, incidental, or consequential damages
- Loss of virtual currency or game progress
- Technical issues or service interruptions
- Actions or inactions of other users
- Loss of data or information
This is a free entertainment platform with no financial value, and users acknowledge they cannot suffer monetary loss from Platform use.
11. Indemnification
You agree to indemnify and hold harmless XylaronSanctum Ltd., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:
- Your violation of these Terms
- Your use of the Platform
- Your violation of any rights of another party
- Your violation of any applicable laws
12. Responsible Gaming
While the Platform uses virtual currency with no real value, we are committed to responsible gaming practices:
- Users should game in moderation
- Self-limitation tools are available
- Professional support services are accessible
- The Platform should not interfere with daily responsibilities
For support, contact Gambling Helpline NZ at 0800 654 655.
13. Privacy
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Platform, you consent to our privacy practices.
14. Modifications to Service
We reserve the right to:
- Modify or discontinue the Platform or any features
- Change game offerings and availability
- Update virtual currency policies
- Implement new features or requirements
We will provide reasonable notice of significant changes when possible.
15. Governing Law
These Terms and Conditions are governed by the laws of New Zealand. The Platform operates in compliance with the New Zealand Gambling Act 2003 as a social casino entertainment service.
Any disputes shall be subject to the exclusive jurisdiction of the courts of New Zealand.
16. Dispute Resolution
In the event of any dispute, users agree to first contact us to attempt informal resolution. If informal resolution fails, disputes will be resolved through binding arbitration in accordance with New Zealand law.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and XylaronSanctum Ltd. regarding use of the Platform.
19. Contact Information
For questions about these Terms and Conditions, please contact us:
Email: support@xylaronsanctum.com
Company: XylaronSanctum Ltd.
New Zealand
20. Acknowledgment
By using XylaronSanctum, you acknowledge that:
- You have read and understood these Terms
- You are 18 years or older
- This is a free entertainment platform using virtual currency only
- You cannot win real money or prizes
- Virtual currency has no monetary value
- This is not gambling
- You agree to use the Platform responsibly
Support: Gambling Helpline NZ: 0800 654 655 (24/7)